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Streamline Operation Process to Deliver Superior and
Reliable Customer Service
In modern society, there is a steady growth of demand on
public library usage every year. Nevertheless, physical
expansion of libraries and enormous increase of
circulations escalate huge manpower efforts and direct
operational costs. To cope with this situation,
ID-Tech delivers Library Management Solution
that simplifies operation process and minimizes unexpected
running costs with the use of Barcode, RFID, and Wireless
Local Area Network (WLAN) technologies. Other than
facilitating automated check-in / check-out services, both
readers and librarians can make online inventory inquiries
anytime which consequently enhance queue time reduction
and workforce utilization. The integrated devices further
enables librarians to instantly address readers¡¦ borrowing
preference according to their past behavior records for
maintaining better patronage among members and
strengthening organization identity.
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KEY FEATURES
Item misplacement alert
Real-time traceability
Inventory management
Customer relationship management
Security alert system
Automatic book return
Instant online inquiry
Automatic sorting and handling station
BUSINESS VALUES
Streamline operational process
Increase security level
Enhance organization identity
Optimize utilization of workforce
Accelerate response time
Improve inventory management
Reduce administrative costs
Simplify check-in / check-out process
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