Streamline Operation Process to Deliver Superior and Reliable Customer Service

Massive accumulated documents are never easy-to-manage.  Failure to locate or recognize a document within a short period of time affects smooth business operation and quality customer service in a large extent.  Whereas, temporary or permanent loss of document may even lead to cause legal or financial impact, especially among government agents, financial institutions, education, healthcare, insurance and legal companies where documents are crucial and confidential.  By combining RFID and wireless local area network (WLAN) technologies, ID-Tech Document Tracking Solution enables on-demand precise traceability on every tagged document within the network.  Information such as location, loan date, time and holder of the designated document can be immediately retrieved.   As a result, enterprises are better off due to higher security level, efficient labor utilization, greater administrative cost reduction, as well as advanced customer service provision.